Sheri’s Courtesans may only access their email while physically at the Ranch. Also, they only have a few computer stations available to respond to these emails. There are up to 25 Ladies at the Ranch at any one time and the Ladies answer emails in their allotted time they aren’t entertaining clients. In addition, there is a new forum system that is being fine tuned and the email system is being upgraded too so it is occasionally down for maintenance. It has sometimes taken over two weeks for them to respond to my messages too. If you don’t receive a response to your requests in another few days I would email Ranchmama Dena at firstname.lastname@example.org and she’ll be able to assist you. Be assured the Ladies are not intentionally ignoring you!