Although this is a old thread I want to throw my two cents in.
I’m going to split the middle here. I agree with Angel the inactive ladies are great for marketing plus you never know when they may come back, however I will agree with Hellhound that you shouldn’t be able to make an appointment with a non-scheduled lady. Honestly it’s somewhere between 30 mins and 2 hours of work to update the site to have the appointment button disabled on the ladies who are not scheduled and removed from the drop down list on the reservation page (which is almost impossible to use with so many ladies listed). Although I think the website looks great it definitely needs a tune up on the back end and this should definitely be on the list.